Certification in ServiceNOW System
Piyush Raj K
8 modules
Lifetime access
Unlock the power of ServiceNOW and boost your IT service management expertise.
Overview
This course offers comprehensive training and certification in ServiceNOW System, a powerful platform that helps organizations streamline their IT services and operations. Participants will learn how to effectively use ServiceNOW to automate workflows, improve service delivery, and enhance overall efficiency within IT departments.
Key Highlights
Master ServiceNOW System for seamless IT service management
Learn automation and workflow best practices
Enhance IT service delivery and efficiency
Experienced instructors and hands-on projects
What you will learn
Gain Proficiency in ServiceNOW
Master the ins and outs of ServiceNOW System to efficiently manage IT services and operations.
Automate Workflows
Learn how to automate processes and workflows using ServiceNOW, cutting down manual tasks and errors.
Improve Service Delivery
Enhance IT service delivery through effective use of ServiceNOW tools and features.
Modules
Module 1 - Core Configuration
4 attachments • 2 mins
Configurations Essentials Lab
Core Configuration Lab
Mobile Lab
Plugins Lab
Module 2 - User Administration
2 attachments
Configure User Accounts, Groups & Role
User Administration Lab: Add Users, Add New Group Automatically Associated with New User Record, Assign Roles to a Group, Add Users to New Groups, Create and Test New Assignment Rules
Module 3 - Manage Data with Tables and CMDB
2 attachments
Tables Lab: Create and Extend Tables, Add Dictionary Override
CMDB Lab: Add and Map Cls, Analyze Problems Using BSM Map
Module 4 - Manage Data with Import Sets & Update Sets
3 attachments
Create Import Sets & Transform Maps, and create and apply Update Sets
1. Import Sets Lab: Work with Import Sets & Transform Maps
2. Update Sets Lab: Create then Retrieve an Update Set
Module 5 - Process Application
2 attachments
Knowledge Base Lab: Create and Attach Knowledge Base Articles, View & Edit Knowledge Navigation Add-Ons
Service Catalog Lab: Create Service Catalog Items, Add Variables to Catalog Items, Add a Variable Set to a Catalog Item, Create a Service Catalog Order Guide
Module 6 -Work Flows
1 attachment
Workflows Lab: Create New Workflow and Approvals for an iPhone 4S
Module 7 - Core Application Administration
Module 8 - Service Administration
FAQs
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Yes, our platform is designed to be accessible on various devices, including computers, laptops, tablets, and smartphones. You can access the course materials anytime, anywhere, as long as you have an internet connection.
How can I access the course materials?
Once you enrol in a course, you will gain access to a dedicated online learning platform. All course materials, including video lessons, lecture notes, and supplementary resources, can be accessed conveniently through the platform at any time.
Can I interact with the instructor during the course?
Absolutely! we are committed to providing an engaging and interactive learning experience. You will have opportunities to interact with them through our community. Take full advantage to enhance your understanding and gain insights directly from the expert.
About the creator
Piyush Raj K
- Founder of GroDail Agro Pvt. Ltd. (An E-Commerce company for farmers)
- Co-Founder and Director of GoLocal Bazar Pvt. Ltd. (Farm product marketing company)
- Founder of Piyush Academy (1424 Pathak AI System Pvt. Ltd, EdTech Organization)
- Founder of Bot Savvy Pvt. Ltd (Robotics, AI and Drone Research Organization)
-
Reseller partner of ResellerClub (Hosting Professionals Community)
-
Reseller of PayUMoney (Leading Payment Gateway of World)
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₹ 14999.00
₹18000
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